Friday, March 17, 2006

Trading Standards and DELL Computers

I've just this minute reported DELL computers to trading standards. It really annoys me that these companies can get away publising misleading ads about their products.

It all started when I saw an ad in last wednesdays Daily Mirror. The ad draws you attention to what they call 'Dell's Lowest Priced Notebook' and it is priced at £299. Which to me looks like a bargain because I have been looking for a laptop for my wife, who just want to use word and excel, so we don't really need a top spec one.

This laptop, the Dell Inspiron 1300 is quoted as having
  • Intel Celeron M processor 370
  • Windows XP Home edition
  • 256mb ram
  • 40gb hard drive
  • 24x CD/DVD drive
  • 56K modem
  • 1 year euro collect and return service

Sounded good to me, so I went to their website, think I might purchase one.

On the website www.dell.co.uk/offer you actually find that the Inspiron 1300 is quoted at £348 pounds, you click through the links to buy and suddenly the price is up to £424 and I havenh't done anything yet, just clicked through the links!

By changing some of the selections I now have it down to £407 .48p, thats a bit off the quoted £299

So I telephone their sales desk, and speak to a very nice man, probably in Bombay because I couldn't recognise his irish accent!

He goes all through the listing again and comes up with a price of £405

Now where is that £299 Laptop they are advertising?

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